Please read these Terms of Use (“Terms”) carefully, as they govern your access to and use of the Services (as defined below) and include important information about your legal rights. By accessing or using the Services, including by submitting any content, prompt, or document through the Services, you agree to be bound by these Terms. If you do not understand or accept these Terms, you must refrain from using the Services.
1. Introduction
Welcome to Tillion’s website (the “Website”), which is owned and operated by Tillion, Inc. (“Tillion” or “Company”).
These Terms govern your access to and use of Tillion’s products, services, applications, platforms and websites (“Services”).
Some features of the Services may have additional terms, which will take precedence if they conflict with these Terms.
For purposes of these Terms, “you” and “your” means you as the user of the Services. If you use the Services on behalf of a company or other entity then “you” includes you and that entity, and you represent and warrant that (a) you are an authorized representative of the entity with the authority to bind the entity to these Terms, and (b) you agree to these Terms on the entity’s behalf.
Tillion and you are collectively referred to as the "Parties" and individually as a "Party".
If you create a Tillion account (including a free plan), your use of the Services from the moment of registration is also governed by Tillion’s Business Terms of Service (“Business Terms”), available at www.tillion.ai/legal/business-terms, which are incorporated herein by reference. In the event of any conflict between these Terms and the Business Terms with respect to registered users, the Business Terms shall prevail.
2. Nature of Services
Tillion is an AI-powered technology platform and is not a law firm. The Services do not constitute the practice of law. No employee, officer, or representative of Tillion is acting as your attorney or legal counsel when you use the Services. Use of the Services does not create an attorney-client relationship between you and Tillion, and communications with Tillion or through the Services are not protected by attorney-client privilege or the work product doctrine.
Nothing on the Services — including any Output, analysis, suggestion, flag, summary, recommendation, or template — constitutes legal advice, a legal opinion, or a legal recommendation. All Output is provided for general informational and analytical purposes only. You are solely responsible for reviewing all Output and for any legal or business decisions you make based on it. Tillion does not accept any liability to any person who relies on any Output, content, or information from the Services as formal legal advice.
For important additional information about the nature and limitations of our Services, please review our “Important Information About Our Services” page at www.tillion.ai/legal/important-services-information, which is incorporated into these Terms by reference.
3. Eligibility
You must be at least 18 years old to use the Services. By accessing or using the Services, you represent and warrant that you are 18 years of age or older. If you do not meet this age requirement, you are not permitted to access or use the Services.
4. Using the Services
4.1 What you can do. We hereby permit you to access and use the Services solely for your business or personal purposes, provided you comply with these Terms, all applicable laws, and any additional guidelines, policies, or documentation we provide. If any software, content, or other materials owned or controlled by us are made available as part of the Services, we grant you a personal, non-exclusive, non-assignable, non-sublicensable, and non-transferrable license to access, display, and use such materials strictly for the purpose of enabling your use of the Services as permitted by these Terms.
4.2 What you can’t do. When using the Services, you must follow these Terms and all applicable laws. The following actions are strictly prohibited:
Any violation of these restrictions may lead to termination of your access to the Services and additional legal consequences.
4.3 Software. Our Services may include software, such as mobile applications, that you can download and that may automatically update to provide you with the latest features and improvements. Some of this software may incorporate open-source components, which are subject to their own licenses. These licenses are made available to you as part of your use of the software.
4.4 Feedback. We welcome feedback, comments and suggestions for improvements to the Services (“Feedback”). You acknowledge and expressly agree that any contribution of Feedback does not and will not give or grant you any right, title or interest in the Services or in any such Feedback. All Feedback becomes the sole and exclusive property of the Company, and the Company may use and disclose Feedback in any manner and for any purpose whatsoever without further notice or compensation to you and without retention by you of any proprietary or other right or claim. You hereby assign to the Company any and all right, title and interest (including, but not limited to, any patent, copyright, trade secret, trademark, show-how, know-how, moral rights and any and all other intellectual property right) that you may have in and to any and all Feedback.
4.5 Beta Features. We may offer beta or test features as part of our Services. These features are subject to change and may have additional terms or limitations. Use of beta features is at your own risk, and we do not guarantee their stability or performance.
5. Content
5.1 Input and Output. You may provide input to the Services (“Input”), and receive output from the Services based on the Input (“Output”). "Output" means content, responses, results, analysis, summaries, and other material generated by the Services' AI functionality in response to Customer's inputs. Output does not include general communications from Tillion such as emails, support responses, or marketing materials. Input and Output are collectively “Content.” You are responsible for Content, including ensuring that it does not violate any applicable law or these Terms. You represent and warrant that you have all rights, licenses, and permissions needed to provide Input to our Services.
5.2 Ownership of content. As between you and Tillion, and to the extent permitted by applicable law, you (a) retain your ownership rights in Input and (b) own the Output. We hereby assign to you all our right, title, and interest, if any, in and to Output.
5.3 Use of Your Content. As part of your use of the Services, you may have the ability to post, upload, or submit content, including input provided to the Services and any resulting output (collectively, "Your Content"). While you retain ownership of Your Content, the Services, including all underlying technology and tools used to produce outputs, remain the property of the Company, its affiliates, and licensors.
To operate the Services and comply with our legal obligations, you grant us a non-exclusive, worldwide, royalty-free license (while Your Content is stored with us) to access, use, store, cache, reproduce, and transmit Your Content solely as necessary to provide the Services to you. This license does not permit Tillion to use Your Content for any purpose beyond operating and improving the security of the Services. The foregoing limitation does not apply to aggregated, anonymized technical and usage data generated through your use of the Services (such as logs, processed volumes, and feature usage patterns) that does not identify you or any individual, which Tillion may use for product analytics and service improvement. Tillion will not use Your Content (including Input and Output) to train, fine-tune, or otherwise improve any generalized artificial intelligence or machine learning model.
We may review, edit, or remove Your Content at any time and for any reason, as permitted by law. By submitting Your Content, you confirm that you have the necessary rights and permissions to provide it and that it does not infringe on copyrights or other proprietary rights. If your submission includes protected material, you must ensure you have the appropriate legal authority to grant the rights outlined above.
5.4 Similarity of content. Due to the nature of our Services and artificial intelligence generally, output may not be unique and other users may receive similar output from our Services. Our assignment above does not extend to other users’ output or any Third Party Output.
5.5 Accuracy. Artificial intelligence and machine learning are dynamic and evolving fields. We continuously work to enhance our Services to improve their accuracy, reliability, safety, and overall effectiveness. However, due to the inherent probabilistic nature of machine learning, the Services may, at times, produce Output that is inaccurate or incorrect.
By using the Services, you acknowledge and agree to the following:
5.6 Data Subject Rights. You have certain rights regarding your personal data, including the right to access, rectify, erase, restrict processing, object to processing, and data portability. If you submit Input prior to creating an Account, such Input is processed solely to generate the Output requested. For information about how Tillion collects, uses, and retains data submitted prior to registration, please review our Privacy Policy at www.tillion.ai/legal/privacy-policy. For registered users, your data rights and the processing of your personal data are governed by the Business Terms and the DPA, available at Tillion’s trust center upon request. To exercise your data subject rights, please contact us at: privacy@tillion.ai.
6. Creating your account
To access certain features of the Services, you are required to create an account or link an existing account, such as your Apple or Google account (referred to as your “Account”). You agree to provide accurate, complete, and up-to-date information when setting up your Account. You can review and update your Account information through your profile settings.
You are solely responsible for all activities that occur under your Account and for safeguarding the confidentiality and security of your password. We are not responsible for any actions or omissions on your part related to your Account. If you suspect or become aware that your Account or password has been stolen, misused, or otherwise compromised, or if there is any unauthorized access or use of your Account, you must notify us immediately at: support@tillion.ai.
Additionally, you agree not to create a new Account if your previous Account was removed or if you were banned from accessing our Services, unless we provide written permission to do so.
If you register for a paid or free subscription plan, your billing, payment, cancellation, auto-renewal, and pricing terms are governed by the Business Terms, available at www.tillion.ai/legal/business-terms, which are incorporated herein by reference for registered users.
7. Termination and Account Actions
If you violate any provision of these Terms, Tillion may restrict or block your access to the Website and any pre-registration features without prior notice. Tillion may also delete any Input you have submitted. If Tillion restricts or blocks your access due to a suspected violation of these Terms, you are prohibited from attempting to access the Website or pre-registration features under a different name, email address, or identity. Termination does not limit Tillion's ability to pursue any other rights or remedies available under the law or in equity.
Any sections of these Terms that, by their nature, are intended to survive termination will remain in effect even after termination by either you or the Company.
8. Third-Party Services
The Services integrate third-party software and AI model providers. Tillion makes no warranty regarding the performance or availability of third-party providers and is not responsible for service issues caused by third-party providers, except to the extent caused by Tillion's gross negligence or willful misconduct.
The Services may also contain links to third-party websites or resources. Such links are provided for convenience only and do not imply endorsement or approval by Tillion. Your access to and use of any linked third-party website is entirely at your own risk and governed by that third party's terms and policies.
9. Ownership and Intellectual Property
9.1 Ownership of the Services. The Services, including their design, layout, text, graphics, images, logos, proprietary content, and any other materials, are protected by copyright, trademark, and other intellectual property laws. The Company retains full ownership of all rights, titles, and interests in the Services, including all associated intellectual property rights. You agree not to take any action that conflicts with or undermines these ownership rights. Except for Your Content, all rights related to the Services, including the right to create derivative works, are exclusively reserved by the Company and its licensors.
9.2 Ownership of Trademarks. The Company’s name, trademarks, logos, and all related branding elements—such as product and service names, designs, and slogans—are trademarks of the Company. Other trademarks, names, logos, or designs appearing on the Services are the property of their respective owners, who may or may not be associated with, endorsed by, or affiliated with the Company.
10. Privacy
Our Privacy Policy, available at: www.tillion.ai/legal/privacy-policy, provides detailed information about our data collection, use, and sharing practices, including our use of cookies and similar technologies. By using our Services, you consent to our privacy practices as described in the Privacy Policy.
11. Compliance with Laws
You represent that your use of the Services, including any use of Output, complies with all applicable laws, rules and regulations in any jurisdiction in which you access or use the Services.
12. Disclaimer of Warranties
THE WEBSITE, THE SERVICES, AND ALL CONTENT AND OTHER ITEMS MADE AVAILABLE BY TILLION ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, OR QUIET ENJOYMENT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. TILLION AND ITS AFFILIATES AND LICENSORS MAKE NO WARRANTIES THAT THE WEBSITE OR SERVICES WILL BE UNINTERRUPTED, ACCURATE, ERROR-FREE, SECURE, OR FREE FROM LOSS OR ALTERATION, OR THAT ANY CONTENT WILL BE AVAILABLE FOR USE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TILLION ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY: (I) ERRORS, MISTAKES, OR INACCURACIES OF DATA OR INFORMATION POSTED, DISPLAYED, PUBLISHED, OR MADE AVAILABLE FOR DOWNLOAD OR USE ON THE WEBSITE OR THROUGH THE SERVICES; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM THE USE OF THE WEBSITE OR SERVICES; (III) INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE OR SERVICES; OR (IV) DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY NOT UNDER TILLION'S CONTROL.
YOU ACCEPT AND AGREE THAT ANY USE OF OUTPUTS FROM OUR SERVICES IS AT YOUR SOLE RISK. OUTPUT MAY NOT ALWAYS BE ACCURATE OR FACTUAL, AND YOU WILL NOT RELY ON OUTPUT AS A SOLE SOURCE OF TRUTH, FACTUAL INFORMATION, OR AS A SUBSTITUTE FOR LEGAL AND / OR PROFESSIONAL ADVICE. TILLION DISCLAIMS ALL RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS, OR APPROPRIATENESS OF OUTPUT AND ANY DECISIONS OR ACTIONS BASED ON IT.
13. Limitation of Liability
TO THE EXTENT NOT PROHIBITED BY LAW, YOU AGREE THAT IN NO EVENT WILL THE COMPANY ENTITIES BE LIABLE (A) FOR DAMAGES OF ANY KIND, INCLUDING INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOSS OF USE, DATA, PROFITS, BUSINESS INTERRUPTION, OR ANY OTHER DAMAGES OR LOSSES ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICES), HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, WHETHER UNDER THESE TERMS OR OTHERWISE ARISING IN ANY WAY IN CONNECTION WITH THE SERVICES (INCLUDING ANY OUTPUT) OR THESE TERMS AND WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE), EVEN IF THE COMPANY ENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, OR (B) FOR ANY OTHER CLAIM, DEMAND, OR DAMAGES WHATSOEVER RESULTING FROM OR ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, OUTPUT, OR THE DELIVERY, USE, OR PERFORMANCE OF THE SERVICES OR OUTPUT.
TO THE FULLEST EXTENT PERMITTED BY LAW, AND EXCEPT IN THE EVENT OF WILLFUL MISCONDUCT, TILLION’S AGGREGATE LIABILITY TO CUSTOMER FOR ANY DAMAGES FINALLY AWARDED UNDER OR IN CONNECTION WITH THIS AGREEMENT SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY CUSTOMER TO TILLION IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR (B) $100, WHERE CUSTOMER HAS PAID FEES TO TILLION.
SOME COUNTRIES AND STATES DO NOT ALLOW THE DISCLAIMER OF CERTAIN WARRANTIES OR THE LIMITATION OF CERTAIN DAMAGES. IN SUCH CASES, THESE TERMS LIMIT OUR RESPONSIBILITIES ONLY TO THE MAXIMUM EXTENT PERMISSIBLE IN YOUR COUNTRY OR STATE OF RESIDENCE, AND YOU MAY HAVE ADDITIONAL RIGHTS.
THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE-STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
14. Indemnity
You agree to defend, indemnify, and hold Tillion, its affiliates, and their respective employees, contractors, agents, officers, and directors (collectively, the "Company Entities") harmless from any and all claims, damages, obligations, losses, liabilities, costs, debt, or expenses (including attorneys' fees and costs) arising out of or related to: (a) your use or misuse of the Website or Services; (b) your violation of these Terms (including any Tillion policy referenced in these Terms) or any applicable law or regulation; (c) your violation of any third-party rights; (d) any Input that you submit in connection with the Website or Services; or (e) your negligence or willful misconduct.
If you are obligated to indemnify any Company Entity under this section, you agree that Tillion (or, at its sole discretion, the applicable Company Entity) has the right to control any action or proceeding, including determining whether to settle and on what terms. You further agree to fully cooperate with Tillion in the defense or settlement of any claim.
15. Responsibility of End Users
You are responsible for any violations of these terms by anyone who uses the Services with your permission or by using your account without authorization. If you use the Services to assist someone in violating these terms, it is also considered a violation. These terms apply to anyone who accesses or uses the Services, and each provision will apply to any action directly or indirectly taken, authorized, facilitated, promoted, encouraged, or permitted by a user of the Services, even if that person did not violate the provision themselves.
16. Dispute Resolution – Arbitration and Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS. IT CONTAINS PROCEDURES FOR MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.
16.1 Mandatory Arbitration. You and Tillion agree to resolve any claims arising out of or relating to these Terms or our Services, regardless of when the claim arose, even if it was before these Terms existed (a "Dispute"), through final and binding arbitration. You may opt out of this arbitration agreement by sending written notice to legal@tillion.ai within 30 days of first accepting these Terms. Opting out does not affect any other provision of these Terms. If you opt out, any dispute shall be resolved exclusively in the state or federal courts of Santa Clara County, California, and you irrevocably submit to that jurisdiction. If you opt out of an update to these arbitration terms, the last agreed upon arbitration terms will apply.
16.2 Informal Dispute Resolution. We would like to understand and try to address your concerns prior to formal legal action. Before either of us files a claim against the other, we both agree to try to resolve the Dispute informally. You agree to do so by sending written notice to legal@tillion.ai describing the dispute in reasonable detail. We will respond by sending you notice to the email address you provided. If we are unable to resolve a Dispute within 30 days, either of us has the right to initiate arbitration. Either party may reduce this period with mutual written agreement. We also both agree to attend an individual settlement conference if either party requests one during this time. Any statute of limitations will be tolled during this informal resolution process. This dispute resolution procedure is a condition precedent which must be satisfied before initiating any arbitration against the other party.
16.3 Arbitration Forum and Procedures. If we are unable to resolve the Dispute, either of us may commence arbitration with JAMS Commercial Arbitration Rules (the "JAMS Rules") then in effect. The Federal Arbitration Act will govern the interpretation and enforcement of these arbitration terms and any arbitration. The arbitration will be conducted by video conference if possible, but if the arbitrator determines a hearing should be conducted in person, the location will be Santa Clara County, California, or, if you are an individual user, in the county of your principal place of business, unless otherwise mutually agreed upon or determined by the arbitrator. The arbitration will be conducted by a sole arbitrator. The arbitrator will be either a retired judge or an attorney licensed to practice law in the state of California. The arbitrator will have exclusive authority to resolve any Dispute, except the state or federal courts of Santa Clara County, California have the authority to determine any Dispute about enforceability, validity of the class action waiver, or requests for public injunctive relief, as set out below. Any settlement offer amounts will not be disclosed to the arbitrator by either party until after the arbitrator determines the final award, if any. The arbitrator has the authority to grant motions dispositive of all or part of any Dispute.
16.4 Exceptions. Notwithstanding the foregoing, you and the Company agree that the following types of disputes will be resolved in a court of proper jurisdiction:
16.5 Class and Jury Trial Waivers. You and Tillion agree that Disputes must be brought on an individual basis only, and may not be brought as a plaintiff or class member in any purported class, consolidated, or representative proceeding. Class arbitrations, class actions, and representative actions are prohibited. Only individual relief is available. The parties agree to sever and litigate in court any request for public injunctive relief after completing arbitration for the underlying claim and all other claims. This does not prevent either party from participating in a class-wide settlement. You and Tillion knowingly and irrevocably waive any right to trial by jury in any action, proceeding, or counterclaim.
16.6 Batch Arbitration. If 25 or more claimants represented by the same or similar counsel file demands for arbitration raising substantially similar Disputes within 90 days of each other, then you and Tillion agree that JAMS will administer them in batches of up to 50 claimants each ("Batch"), unless there are less than 50 claimants in total or after batching, which will comprise a single Batch. JAMS will administer each Batch as a single consolidated arbitration with one arbitrator, one set of arbitration fees, and one hearing held by videoconference or in a location decided by the arbitrator for each Batch. If any part of this section is found to be invalid or unenforceable as to a particular claimant or Batch, it will be severed and arbitrated in individual proceedings.
16.7 Severability. If any part of these arbitration terms is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding of partial illegality or unenforceability would allow class arbitration, class action, or representative action, this entire dispute resolution section will be unenforceable in its entirety.
16.8 Costs of Arbitration. Each party shall bear its own costs and attorneys' fees in arbitration, except as the arbitrator may otherwise award for bad faith or frivolous claims.
17. Additional Provisions
17.1 Assignment. You may not assign or transfer any rights or obligations under these Terms and any attempt to do so will be void. Tillion may assign these Terms in their entirety to any Affiliate, or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets, without Customer's consent. Any other assignment by Tillion requires Customer's prior written consent.
17.2 Changes to these Terms or Services. We are continuously working to develop and improve our Services. We may modify the Services or these Terms from time to time, in which case we will update the “Last Updated” date at the top of these Terms. Updated Terms are effective immediately upon posting. It is your sole responsibility to review these Terms from time to time. Your continued access or use of the Services after the modifications have become effective will be deemed your acceptance of the modified Terms. No amendment shall apply to a dispute for which an arbitration has been initiated prior to the change in Terms.
17.3 Injunctive Relief. You agree that a breach of these Terms will cause irreparable injury to the Company for which monetary damages would not be an adequate remedy and the Company shall be entitled to equitable relief in addition to any remedies it may have hereunder or at law without a bond, other security or proof of damages.
17.4 California Residents. Under California Civil Code Section 1789.3, California residents are entitled to the following consumer rights notice:
If you have any questions, concerns, or complaints regarding Tillion’s Services, you may contact us at:
Tillion, Inc.
Attn: Legal Department
Address: 550 California Ave #1, Palo Alto, CA 94306
Email: legal@tillion.ai
California residents may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs to report complaints or seek additional information at: 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, Telephone: (800) 952-5210
17.5 Electronic Communications. When you visit the Website or send emails to Tillion, you are communicating with Tillion electronically, and you agree to receive communications from Tillion electronically. Tillion may communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures, and other communications that Tillion provides to you electronically satisfy any legal requirement that such communications be in writing.
17.6 Governing Law. These Terms are governed by the laws of the State of California, without regard to conflict of laws rules, and the proper venue for any disputes arising out of or relating to any of the same will be the arbitration venue set forth in Section 16, or if arbitration does not apply, then the state and federal courts located in Santa Clara County, California. You and the Company agree that the United Nations Convention on Contracts for the International Sale of Goods will not apply to the interpretation or construction of these Terms.
17.7 Export Control. You agree to comply with all applicable export control laws and regulations in your use of the Services. You may not use or access the Services if you are located in a country embargoed by the United States or if you are on any U.S. government list of prohibited or restricted parties.
17.8 Miscellaneous. These Terms, together with the Business Terms of Service (where applicable), the Privacy Policy, the Cookie Policy, the Important Information About Our Services page, and any other policies or guidelines published by Tillion on its Website from time to time and incorporated herein by reference (collectively, the “Tillion Agreements”), constitute the complete agreement between you and Tillion with respect to your use of the Services and supersede all prior proposals, oral or written, and all other communications relating to the subject matter hereof. In the event of any conflict between any information posted on the Website and these Terms, these Terms shall control, except that for registered users, the Business Terms prevail over these Terms on any matter relating to the commercial relationship between Tillion and the registered user, in accordance with the document hierarchy set out in the Business Terms. Any additional, inconsistent, or different terms and conditions in any other instrument issued by you in connection with these Terms are of no force or effect. These Terms do not create any partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between you and Tillion. The failure of Tillion to exercise or enforce any condition, term, or provision of these Terms will not operate as a waiver of such condition, term, or provision. Any waiver by Tillion of any condition, term, or provision of these Terms shall not be construed as a waiver of any other condition, term, or provision. If any provision of these Terms is held invalid or unenforceable, the remainder of these Terms shall continue in full force and effect. You agree that a printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Tillion is not responsible for failures to fulfill any obligations due to causes beyond its control. Non-English translations of these Terms are provided for convenience only, and in the event of any ambiguity or conflict between translations, the English version controls.
17.9 How to contact us. You may contact us regarding the Services or these terms at: 550 California Ave #1, Palo Alto, CA 94306 or by e-mail at: support@tillion.ai.
